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(*exc large items delivered to NI, islands & some Highland areas. Click here for full details)

Some genuine, unsolicited comments we have received from our customers ........


(Page last updated 13th February )

I would like to thank you for all your help in my order of the Indian Ivory wash basin and pedestal. It was put in last Saturday and it is perfect. Many thanks again. Mrs Hodsoll. Chippenham Item purchased : Ideal Standard Studio basin & pedestal Indian Ivory
I would like to thank you for your help in getting a replacement toilet and seat for our 34 year old obsolete colour unit. It's perfect. Your knowledge of the product, readiness to answer any questions, offer helpful suggestions and patience are greatly appreciated. Mrs A Maidenhead. Item Purchased : Ideal Standard close coupled toilet replacement. Indian Ivory

"Thank you sincerely for your most efficient enterprise in sourcing the Trent Asura cistern for us. The item is now fitted, fully functional, with the colour match indistinguishable from the original. You must take considerable satisfaction from your ability to solve an otherwise difficult problem for your customers. " Mr T. Buckley. Item purchased Trent Bathrooms Astura replacement cistern - Champagne

"The item has now been received and installed - and it works perfectly. I am 'flushed' with success. Thank you for your advice and assistance." Mrs J. Blandford Forum. Item purchased Spring Bathrooms (Fordhams) WC side toilet cistern lever - Chrome

" I would like to thank you for the products I purchased, which are now fitted , and tell you how delighted we are with the result. Both our bathroom and cloakroon are trasnformed by replacing the ill-matched seats and worn fittings that we found when we moved inot our home. Most of all, your sample service and delivery were excellent.Wouldnlt hesitate to shop with you again ! Many thanks. " Mr & Mrs B. Kings Lynn. Items purchased Standard Extra toilet seat. Champagne ( x 2 )

" Thank you. Order received, installed and we're very pleased with the products and the service you provided." Mr. M. Haverfordwest. Item purchased Waverley solid wood toilet seat

" Thank you for your excellent service and great product. Will definately (sic) use again. "  Mr F. York. Item purchased S trap low level pan

" Thank you for your prompt service.the cistern lid arrived safely and on time.The packaging was second to none. I thought I would not be able to find a replacement for the old toilet as it was at least 30 years old. Thanks again. I have recommended you to a friend. " Mrs H. Littlethorpe. Item purchased Armitage Carlton (17661) toilet cistern lid

" Unit arrived yesterday in a huge box and enough polystyrene chips to cavitt wall insulate the whole house ! All the anciliaries were present and the cistern is in perfect condition. It is fortunate that you were able to supply a discontinued item that colour macthes the existing suite. " Mr S. Telford. Item purchased Stelrad Doulton (Allia) VISTA WC toilet cistern replacement Indian Ivory
" I would like to thank you for your quick delivery of the above order. Having fixed the cistern in place it looks identical to the original so much that my wife did not realise it had been replaced. "  Mr M. Northwich. Item supplied Twyfords Bathrooms NOCTURNE (12020) close coupled WC cistern - Sorbet

" Many thanks for your prompt response to my order and congratulations on the excellent delivery service. " Mr W. Orpington. Item Purchased Trent Bathrooms Astura cistern. Grey

" Order arrived today just as requested. Excellent service and brilliantly packed. I've just got to find a plumber now ! I would recommend you to any one that asked. " Mr H. Huddersfield. Item purchased Pedestal wash basin, round design. Indian Ivory

" This order arrived about mid day on the 5th as you promised, superbly packed and in perfect condition and is now in situ working perfectly. Many thanks for such a quick and satisfactory solution to our problem. " Mr H. Stapleford. Item purchased : Twyfords Brampton (siphonic) cistern. Sandalwood

" Many thanks for all your help in finding a matched colour with the purchase of a Shires Soft Cream toilet seat. I am extremely grateful for your help and attention. " Mr D Tidworth. Item puchased Standard Extra toilet seat. Soft Cream

" Thank you for sending my receipt, I received the basin as promised on Thursday very well packed and in perfect conditon, the plumber fitted it in a couple of hours last Tuesday and it looks great, we are all very happy. Thank you for your superb service. " Mr S. Crook. Item purchased : Pedestal wash basin, round design. Whisper Grey

" Many thanks for the excellent service - delivered and installed in not long over 24 hours. " Mr H. Nuneaton. Item purchased : Ideal Standard Ravenna toilet seat. White

 " Cistern successfully installed and matching the rest of the suit. Many thanks for your help and for safe delivery." Mr M. Gorebridge. Item purchased  : Stelrad Doulton Vista replacement cistern. Pewter Grey

" What a fantastic service ! Seat arrived and fitted already and matches perfectly. I wouldn't hesitate to recommend your company to anyone, so different from the couldn't care attitude of the several bathroom shops we visited." Mrs K. Thornbury. Item purchased Standard Extra toilet seat. Soft Cream

" Just a few words to say that my basin has arrived on the day you said it would and in sound condition, Thanks for the prompt and efficient service.Would use your company again in the future and will recommend to others. " Mr M. Carlisle. Item purchased Fully inset compact vanity basin. White

" I just wanted to thank you for your extremely good service.The goods were entirely satsifactory, as described on your web site, and arrived on the appointed day. It has been a pleasure doing business with you. " Mrs M. Oxford. Item purchased Ideal Standard Tulip semi countertop wash basin. White

"Thank you for your excellent help and personal service in getting me the corect replacement Sottini Reprise toilet seat and prompt delivery. It is now fitted and loks superb. Thanks very much." Mr W. Macclesfield. Item purchased Sottini Bathrooms solid wood toilet seat. White Smooth lacquer

" We have received the toilet seat and we are very pleased. Excellent service. " Mrs M Edinburgh. Item purchased Vernont Tutbury Claremont toilet seat. Black Ebonised

" This is to confirm receipt this morning of the S trap toilet pan I ordered last week. It appears to be in good condition and was well packed. Thank you for the prompt service." Mr H Mallaig. Item purchased S Trap low level WC pan - white

" The order arrived by post this morning which was a very welcome surprise. I must congratulate you on providing such an efficient and speedy service." Mr B. Exeter. Item purchased Stelrad Doulton Countess side cistern lever

" Thank you for a very speedy, efficient service" Mrs G. Bexley. Item purchased Trent Bathrooms Astura cistern Turquoise.

" Thanks for your great service, basin colour matches well, very pleased, cheers. " Mr E. Isle of Wight. Item purchased Fully inset vanity wash basin. Whisper (Misty) Grey

" Thank you very much for getting the toilet seat to us in time for Christmas, it is fitted and looks geat ! " Mrs W Dover. Item purchased Ideal Standard Michelangelo replacement toilet seat. Natural Beech

" ........ I was very impressed with your service, quick and efficient. The cistern arrived on the chosen day, was beutifully packed, and has since been fitted and matches perfectly." Mr T. Tunbridge Wells. Item purchased Trent Bathrooms Astura replacement toilet cistern. Sky Blue

" Just to say thank you so much for the speedy delivery of our replacement cistern lid - now delivered safely - it matches perfectly. I am very pleased indeed - and impressed by your service. Thank you." Mrs T. Rye. Item purchased Ideal Standard Revue (562) toilet cistern lid. Old English White

" Like to thank you for your prompt, first class service !! Ordered the part from yourselves on Monday and it arrived in the post the next day ! Excellent, thank you." Mrs M. Co.Down. Item purchased Sottini Bathrooms Flush Valve push button

" Thank you for your prompt attention, received Wednesday as promised. fits a treat. Thank you. " Mr F. Paddock Wood. Item puchased Stelrad Doulton / Allia Vista replacement cistern lid. White

" I just thought I'd let you know that my Waverley cistern lid fits as you said it would ! In fact it looks better than the original. Many thanks for providing such a great service - your dleivery man arrived at 9 am today . " Mrs B Churt. Item purchased Trent Bathrooms Waverley replacement cistern lid. White.

" Thank you very much for your good service. The ordered item arrived today as you advised it would. With the bad service I am having at the moment from contractors and suppliers you have made my day with everything going as it should be. Well done ! " Mrs S. Kippax. Item purchased Qualitas Bathrooms Camargue replacement cistern lid. White.

" The Versailles cistern lid arrived yesterday and is a perfect match. I'm delighted with this and the whole experience of dealing with you and your company. Many thanks." Mr C. Dinas Powys. Item purchased Qualitas Bathrooms (Qualcast) Versailles replacement cistern lid. White

" Cistern arrived OK and in good shape. I must compliment you on the quality and standard of packaging. Thank you. " Mr.C. Bedale. Item purchased Ideal Standard Chloe replacement cistern. Twilight Pebble

" Just wanted to thank you for all your help & care in matching up our replacement toilet seat. This arrived yesterday as promised beautifully wrapped, I really am impressed with your company & will certainly recommend them." Mr K. Stonehaven. Item purchased Standard Extra toilet seat and cover Indian Ivory

" Thank you so much for your help - I successfully fitted the toilet seat and it is perfect ! " Mrs P Devizes. Item purchased Superplus toilet seat - white

 " Just a quick email to let you know the sepia toilet cisten arrived on Friday as you promised and to thank you for all your help with sorting our new cistern.
A big thank you for your advise and help with claiming from our insurance company which had successful results.
It is good to know there are helpful people like yourself at the end of the phone to give advise and solutions to your problems. Once again many thanks. " Mrs S. Kempston. Item purchased Trent Bathrooms Trentline close coupled toilet cistern. Sepia colour
" Many thanks. Has arrived, fitted, tested and met with approval, Once again many thanks for help and support in ensuring correct item and colour. Excellent service, mcuh appreciated. Mr G. Gosport. Item purchased Replacement toilet seat for Ideal Standard Accent toilet. Indian Ivory lacquer finish 

" The items have safely arrrive and I would just like to thank you for all your recent help and the goods supplied. We are grateful for all your help and if we need anything in the future we will have no hesitation in contacting you. " Mrs & Mrs P. Budeligh Saltertton, Items purchased : Bar hinge assembly for wooden toilet seats & Chrome lever with porcelain handle and wedge spacers

" Just to say order received in perfect condition and I would like to say a big thank you for your prompt and efficient service. " Mrs B Leigh. Item purchased Qualitas Bathrooms Camargue cistern lid. White 

" I have just got round to fitting the Kintyre Killean toilet seat you sourced after I explained the difficulty in obtaining any form of replacement. I would like to thank you for the first class service you provided from the initial discussion of a possible alternative to the manufcature and supply of the seat which fits perfectly. " Mr C. Windsor.Item purchased Barr Head Kintyre replacement toilet seat

" Many thanks for very prompt delivery !! fantastic. " Ms T. SW1W,London. Item purchased : Twyfords (Caradon) Nocturne (CX3189) cistern lid - white.

" Just to say how pleased I am with the Pergamon seat I received on Wednesday - it is now fitted and the colour is so good you would never know it wasn't made together. Your service was excellent and I'm very happy with the finished product. Thank you again. " Mrs M Guildford. Item purchased Sottini Bathrooms Galliano toilet seat. Pergamon colour

" Basin arrived Monday, no damage, good colour match, v good courier. Thanks for your rapid response." Mr T. Letchworth. Item purchased Stelrad Doulton (Allia) vanity basin replacement. Indian Ivory

" Just a little note to say thank you for your prompt delivery and how please my wife is with you for having this handbasin in stock. We have been trying to get one for years. Thank you." Mr V. London. Item purchased Trent Bathrooms Waverley fully inset vanity basin

" Thank you for your speediness, efficiency and great service." Dr P. Esher . Item purchased Trent Bathrooms Waverley close coupled WC toilet cistern. White

" just like to say we were very pleased to receive our goods just a day after placing the order. Also my husband said it was the easiest DIY job he's ever done ! " Mrs H. Bingham. Item purchased Ideal Standard MEADOW (479 / 476) toilet cistern lid

" Cistern lid arrived this morning fantastic service,thank you." Mrs P. Clitheroe. Item purchased Twyfords Chantal (CN2109) cistern lid. White

" Toilet seat safely receivced and installed on my Twyfords Jupiter pan. A great product fits very well, Marvellous ! Many thanks." Mr T. Eastbourne. Item purchased (Twyfords) Jupiter (12070/12071) Super Plus toilet seat. White.

" Thank you for the delivery of the toilet seat which arrived promptly. I have now fitted the seat with ease and all looks good. Thanks for your help and efficient service. " Mrs G. Billngshurst. Item purchased Superplus toilet seat and cover. Pergamon / Chablis.

" Just a quick email to let you know the sepia toilet cistern arrived on Friday as you promised and to thank you for all your help with sorting our new cistern,
A big thank you for your advice and help with claiming from our insurance company which had successful results.
It is good to know there are helpful people like yourself at the end of the phone to give advose and solutions to our problems. Once again many thanks." Mrs S. Kempston. Item purchased Trentline close coupled WC toilet cistern. Sepia

" The cistern lid has arrived and now in place, looking wonderful. Thank you for all your help and assistance in this matter." Mrs B. Plymouth. Item purchased Trent Astura replacement cistern lid. Turquoise
" Thank you for the replacement 'Heather' coloured bath panel which you recently supplied for our Stelad Doulton suite. We are delighted with the panel which is now fitted. It looks very good and the colour is a perfect match for the suite. " Mrs B. Nuneaton. Item purchased 1700mm rigid bath panel. Heather Pink
" Just to let you know, I received good service, prompt action and a satsiafctory conclusion. Often recognition is not given to the supplier, good job. Thank you. " Mr S. York. Item purchased Ideal Standard ALTO toilet seat and cover, white
" The seat is a perfect fit, and it arrived very promptly.I'm very please." Mrs T. St Ives. Item purchased Vernon Tutbury Medina compatible toilet seat (soft close) white

" My order for the replacement toilet seat arrived today. It fits perfectly. Your advice about studying the hinge arrangement was invaluable and meant the seat was installed easily within ten minutes.Thank you for your help and advice and supplying me with a more than appropriate replacement. Thanks again. " Mr F. Tamworth. Item purchased Vernon Tutbury Medina compatible toilet seat (soft close) white

" The replacement parts arrived promptly and in good condition on Saturday morning and were fitted today. I would like to thank you for the first class service from the initial phone call to the receipt of the emailed invoice today. Keep up the excellent standards. " Mrs D, Abergavenney. Item purchased Sottini Bathrooms flush valve replacement

"All fitted and all good. Great Service !" Mr M. Baldock. Item purchased Trent Bathrooms WAVERLEY close coupled toilet cistern (white) - White (plain)

" Thank you for the toilet seat, it is a perfect fit. I would also like to mention your appointed carrier, the dleivery was made as promised, very efficient." Mrs T. Haywards Heath, Item purchased Standard Extra toilet seat Coral Pink

" I just wanted to say how impressed I am with your service. I ordered the cistern lid yesterday and 24hrs later its delivered. Thank you. I wish everyone had such good customer service" Mr. G. Royston Item puchased  Shires Bathrooms Naiad (805/815) Flushvalve cistern lid

"Thank you for all your advice and help. I was thrilled to receive the items so quickly and delighted that the lavatory is now working again! The plumber was very pleased that the job took a very short time to complete, thanks to your detailed advice. " Mrs F. St Helier. Item  purchased Ideal Standard Tulip (850) replacement siphon

" Just a brief note of thanks for your excellent service in supplying a replacement toilet seat.Ordered online on Wednesday.Delivered 7.30am Thursday !. And the Goodwood seat is clearly a quality product.Looks great and fits perfectly.! " Mr B. Claygate Item purchased : BC Sanitan replacement wooden toilet seat. Antique Beech

" My cistern arrived this morning in perfect order. We are delighted with your servive and especially the packaging. Many thanks " Mr R. Swansea. Item purchased Trent Bathrooms Astura cistern. Sky Blue.

"I had read the testimonials on your web site and thought that you must have been making them up but I needed what you sold so thought I would take a chance.  All I can say is that the service/delivery was fantastic. I received what I asked for safely delivered in a couple of working days wrapped  in plenty of packaging.  The courier you used was also polite and very helpful even loading the heavy item into my car for me.  Thank you for a very good service."  Mrs C. Dunmow. Item purchased Trent Annabelle replacement WC cistern

" I have taken delivery of my order.Thank you for the prompt and professional manner in the way you dealt with my enquiries and order " Mr D. Hereford . Item purchased Trent Bathrooms Annabelle replacement cistern Soft Cream

"Hi there, WELL what superb service you guys provide, and the part fits perfectly and we have now got a flushing toilet YAY THANK YOU so much for such wonderful service! Best wishes to all and keep up the good work ! " Mrs W. Maidenhead. Item purchased Ideal Standard Tulip (850) WC toilet cistern lever

" Thank you so much. I fitted the new toilet handle in a few seconds and it works perfectly. Excellent customer service "
Mrs P. Ramsgate. Item purchased Spring Bathrooms WC side toilet cistern lever.

"Many thanks for the invoice which I received today.
Could I just add that the item we bought is absolutely brilliant, very well made and was relatively easy to fit.  Packaging of the item was the best I have ever seen, and believe you me I order lots and lots of goods via online shopping sites.
We couldn't fault anything from the order process through to the item arriving on the arranged day. So glad we went for the fibreglass bath panel, much more sturdy and expensive looking than the acrylic version and well worth the extra money which to be honest wasn't that much given you include VAT and delivery which many other companies don't.
Would highly recommend your company and your products and have already told relatives to check out your web-site. We will have no hesitation ordering from you again if we need. " Mrs H. Helston Item purchased : Pergamon colour 1700mm rigid fibreglass bath panel .

" All fitted and working.Thanks very much for your help. I would not hesitate in recommending you to any other customers." Mr D. Doncaster. Item purchased Replacement siphon & airex for Armitage Clarendon cistern

" This is just a note to say how pleased we were with the service that you provided us with re. our recent purchase of a replacement toilet pan plus a new toilet seat.  Once again thank you for being so helpful and efficient. " Mr N. Marlborough. Item purchased Stelrad Doulton replacement back to wall WC pan - Ivory

" Thank you so much for the EXCELLENT service provided by Replacement Bathrooms. 
From the moment I made my initial enquiry, to the item finally being received, nothing was too much trouble.  My bath was delivered on the day I requested - superb delivery service.  It was fitted today and the colour match is perfect.  Fabulous!!! " Mrs S. Glasgow. Item purchased 1700mm plain acrylic bath - Soft Cream colour

" Just to thank you for your rapid response, efficient service and delivery. Never thought it would be organised so quickly. Very impressed". Mr T. Thetford. Item purchased :  S trap low level toilet WC pan - white

"Just like to say I am so impressed with your company. Like they say - its been a pleasure doing business with you " Mrs W Mitcham. Item purchased Spring Bathrooms (Fordhams) WC side toilet cistern lever - Chrome

" Many thanks for your assistance and service. It has been a pleasure dealing with you and we appreciate your prompt and courteous service. " Mr M London. Item purchased Twyfords Bathrooms Nocturne (12020) replacement cistern. Harlequin Sandalwood colour

" Just a thank you for everything you have done to help us out with a replacement cistern. We have now fitted it and it is a perfect match. Like I said thank you very much for all your help" Mrs R. Stockton On Tees. Item purchased Allia Bathrooms / Stelrad Doutlon Opitma cistern Soft Mint colour

" Goods received, absolutely briliant. Great service too. Thanks " Mr B. Southampton Item purchased (Twyfords) JUPITER (12071) SUPER PLUS WC toilet seat - Grey

" Just to let you know that my new toilet seat has been fitted (very quickly, with no trouble at all) and that I am very pleased with it! Thank you so much for your very efficient service and for your patience while I came to a decision !" Mrs H. London. Item purchased Selles Cheverney toilet seat. White smooth lacquer

" Thanks for prompt and efficient delivery of order No - - - -. Very pleased." Mr C Cullompton. Item purchased Ideal Standard STUDIO 825 WC toilet cistern replacement. Whisper Grey

" I recently ordered a replacement cistern lever from you at midday on New Year's day. The speed with which it arrived was amazing and it seems to be a big improvement on the original. Thank you - Brilliant service. " Mr B Esher. Item purchased  Twyfords JUPITER (12070) WC cistern lever

" Thank you for your quick and efficient service " Mrs G. Motherwell. Item purchased Ideal Standard 825 Studio cistern lid. Whisper Cream.

" The order arrived safely and fits into situ perfectly ! I would like to thank you for your advice and the professional manner of your service. If only more businesses operated like yours ! " Mr G Shrewsbury . Item purchased HORIZONTAL OUTLET LOW LEVEL WC PAN (white)

" My sincere thanks for incredibly quick turn around of order - a refreshing reminder that good service does still, sometimes, exist." Mr S. Bigggleswade. Item purchased S TRAP LOW LEVEL WC TOILET PAN (White)

" Just to let you know that the bath panel was delivered at 0835 hours this morning, with a 10 minute warning phone call before arrival and in good condition.  The panel is exactly what I wanted and I would like you to know that it was a pleasure doing business with you in every respect. " Mr C. Camberley Item purchased Rigid fibreglass bath panel Honeysuckle.

" Just wanted to say a huge thank you for processing my order so quickly. We were still decorating the bathroom when the seat arrived and so there was quite a delay in fitting it this end. Pleased to say we fitted it today, and as mad as it sounds to be happy about a toilet seat, it fits perfectly to the shape of the pan, and so matches the maple surround on our bath.  I am so happy I found your website and managed to get the right shape - it makes such a difference. Thank you again for such a fast service." Mrs D St.Albans. Item purchased : Incepa Hampton replacement toilet seat. Antique Beech

" Many thanks for your prompt service for colour matching, quotation and supply.  The tray is absolutely perfect in both colour and quality.  Very pleased with end product and it has saved me having to replace my whole ensuite.  Thank you."  Mrs L Motherwell. Item purchased 760mm shower tray Old English White

" Just to let you know - the cistern arrived yesterday in perfect condition. It is now fitted and a perfect match. You have saved us a lot of money and time not having to replace the whole bathroom suite. Many thanks for your help. " Mrs C Burton on Trent. Item purchased Stelrad Doulton / Allia Vista replacement cistern Wild Sage

" Just to let you know that the Grey Stelrad Doulton (Vista) replacement basin arrived safely this morning. The colour is perfect. Thank you for the swift service and great product. " Mr M. Wolverhampton

" Thank you for your service. The unit arrived safe and sound and colourwise you would not know the cistern had been changed. Once again thank you." Mr. T. Bury St Edmunds. Item purchased  Trent Bathrooms (Johnsons) TRENTLINE WC toilet cistern - Primrose

" Absolutely delighted with your  prompt and efficient service" Mr W. Haselmere. Item purchased Low level turned trap pan - white

" Many thanks it (= cistern lid) was a perfect match and delivered very prompty by your courteous courier company " Mr S. Amersham. Item purchased Ideal Standard STUDIO WC cistern lid (825) replacement - white

"I write to thank you for the prompt delivery of a replacement cistern. The soft cream is a perfect match Also thank you for your phone call to assist me in my order" Mrs S. Bonnybridge. Item purchased Trent Bathrooms Astura toilet cistern - Soft Cream

" Thank you ! The cistern arrived on time and is now fitted, great job ! " Mrs U. Hungerford. Item purchased TRENT BATHROOMS (Johnsons) ASTURA WC Cistern - Cistern, lid & fitting Sky Blue

"I am very grateful for your courteous and helpful advice and your efficient and speedy service.  The item arrived within one day. Shall certainly recommend your firm, without question.Thank you again " Mrs L Exeter. Item purchased Balterley siphonic CARINA II WC siphon & air extractor

" A quick comment: I am very happy with the bath, now fitted, and particularly happy with the delivery company, who phoned the previous evening to arrange a delivery time. The bath was delivered ahead of schedule, which meant I was only slightly late for work. Well done.Many thanks. " Mr K. Southampton. Item purchased :  1500mm acrylic twin grip bath. grey

" I do not often write to companies about good service but your company and all your staff deserve a massive thankyou for keeping me updated throughout the time that my order was purchased untill it arrived which was today, We hear so much about bad customer service these days that one gets complacent and lives with it,so to all your staff and your good self,many thanks for being a good thoughtful company, " Mrs H. Trowbridge Item pucrhased : BC Sanitan WC toilet seat & cover

" Many thanks for your speedy service. Very useful to find exactly the replacement part we needed. Toilet cistern now mended and working perfectly." Mr G. Ilkley. Item purchased IDEAL STANDARD STUDIO WC (825) CISTERN LEVER

" Thank you for an excellent product and an excellent service " Mr H. Newport. Item purchased STELRAD DOULTON COUNTESS WC SIDE CISTERN LEVER - Chrome

"I have this morning received the ordered WC pan. It was the right colour and model and my plumber has already installed it.. May I add how impressed I am with the prompt attention I have received. It has made, what I thought would be a difficult task, into a very simple operation. Well done." Mrs S Eastbourne Item purchased : Low level WC Pan Ivory colour

" I must compliment you on your high standard of service and efficiency. We spoke on the Monday, the cistern was delivered first thing the next day and we have saved us the cost of purchasing a whole, non-matching, toilet unit. The latter, as advised by our (alleged) local bathroom specialist, was the only option given the obsolescence of the Heritage range! " Mr L. London. Item purchased Sanitana (Heritage) Colonial replacement cistern

"The lid has arrived and is a perfect fit.  Thank you very much indeed. Fantastic service!! " Mrs V. Stratford Upon Avon. Item purchased Trent Bathrooms Waverley replacement cistern lid

" I just wanted to say thank you very much for such fantastic service. I placed my order Monday at 12:56, accepted delivery Tuesday at 08:15 - Incredible ! Item as stated is a perfect fit,perfect colour ! Will definitely recommend your company and will definitely use you in the future. " Mr S Edenbridge Item purchased Twyfords Jupiter Plus toilet seat - Grey

" Thank you very much for your fast reply and clear information. I have now purchase the item from your website and found the service fast and efficient " Mr W Manningtree. Item purchased Trent Bathrooms siphon and siphonic airex

" I have just received order no.xxxx and would like to thank you for your excellent serice, I only ordered this 24 hours ago" Mrs B Chesham. Item purchased Ideal Standard Tulip (850) cistern lever.

" The primrose coloured cloakroom basin arrived on the day you promised, and my plumber installed it today. It is a great success. Thank you so much for all your help ". Mrs M Oxford. Item purchased wall mounted hand rinse wash basin

" Just to say thank you. Our toilet seat arrived on Monday as promised and was fitted that same day. Seems too good to use " Mrs H Croydon. Item purchased Qualitas Bathrooms Fifth Avenue replacement toilet seat.

" We thought you might like to know we are delighted with our new toilet seat, and thanks so much for your very quick and efficient service " Mr J. Bridgend. Item purchased Ideal Standard Accent replacement toilet seat

" Many thanks for your excellent service - very impressive. Product received, installed and functioning. These days, it makes a welcome and refreshing change to say many thanks !! " Mr C. Leatherhead. Item purchased REPLACEMENT toilet seat bar hinge assembly

" Thank you for your excellent service and fast delivery - the bath panel is perfect and we couldn't find the colour anywhere else - so thanks very much again" Mrs R. Eastleigh. Item purchased  BATH PANEL - Rigid fibreglass - 1700mm long Twilight Pebble colour.

"Many thanks for your prompt email reply also your excellent service. My plumber installed the new cistern on Tuesday and all is fine. I will not hesitate to recommend your company as you have proved what a reliable company you are to do business with." Mr S. Leigh On Sea. Item purchased TRENT BATHROOMS (Johnsons) TRENTLINE WC Cistern - Cistern, lid & fittings Sun King colour

" The cistern has arrived today and is sound and is exactly the right colour match. Thank you for providing such a useful and efficient service. " Mr H. Ormskirk. Item purchased Stelrad Doulton  Vista replacement cistern. Indian Ivory

" The cistern lid has just arrived and I am delighted to say that it fits perfectly. Thank you for your excellent service, fast and efficient." Mrs H Credditon. Item purchase Twyfords Chantal WC cistern lid only - white

" Just to thank you for a terrific service - the bath arrived exactly when you promised it would and was left exactly where our notes suggested. The bath is great,with an excellent colour match and the fitting is proceeding with the minumum of problems to overcome " Mr D-M Cumbria. Item purchased Standard twin grip acrylic bath. Indian Ivory colour

"Toilet seat is perfect.Thank you for your help and service" Mrs B.Maidstone Item purchased Super Plus toilet seat & cover. Honeymoon colour

" Thank you for the (cistern) lid. Fits perfectly and a good colour match " Mr H. Item purchased Ideal Standard Studio (825) cistern lid. Indian Ivory

" We are delighted with the colour match of the bath and the quality. We will definitely recommend you to anyone who finds themselves in the same position as ourselves " Mrs W. Camelford Item purchased Standard twin grip bath. Whisper Peach colour

" Thank you. Siphon and handle worked brilliantly.  Thank you for such an efficient service " Mrs H. Stockport. Items purchased Ideal Standard Tulip 850 cistern lever & Ideal Standard Tulip 850 cistern siphon

" Thank you so very much for all your expert help and time you gave to my replacement problem !!! Your service was exceptional and all is now, thanks to you, back as it was in the bathroom. I wish you all the success in the world and I will recommend without hesitation. Best Wishes" Ms.T. Broughton Hackett. Item purchased : Super Plus toilet seat & cover. Honeymoon colour

" Many thanks, great service, look forward to dealing with you again ! " Mr B. Welwyn Garden. Item purchased : Back to wall WC pan. Avocado colour.

" Thank you so much for the promt delivery of the toilet seat. I am so delighted with it & it looks brilliant I wish I had changed it long ago, the colour & wood match are great. Thnak you " Mrs P Nottingham. Item purchased Ideal Standard Brasilia replacement toilet seat. Antique Beech.

" Just to say thank you very much for the prompt excellent service you gave me by supplying me with a new Whisper Peach WC. I went from a feeling of devastation to excitement in a very short time. It is nice to know that there are still some people who will do their best for you. It was also delivered at the time it was arranged. You can be very proud of the way you run your company. Thank you so very much. " Mrs H Staffs. Item purchased : Ideal Standard Studio replacement WC pan. Whisper Peach

" I am happy to report that the replacement cistern and toilet seat have been successfully installed and all is well.
I would just like to add that it has been a real pleasure dealing with you - your efficient, professional and friendly approach has been very impressive.  I will have no difficulty in recommending you to others who may find themselves in a similar situation.  I have also passed on your website details to the installer.Many thanks and kind regards " Dr H. Canterbury.
Items purchased Stelrad Doulton Vista replacement WC cistern Wild Sage & Standard Plus WC toilet seat & cover Wild Sage.

" I would just like to confirm that the cistern arrived this morning and after unpacking and checking, we are delighted with the product. I would like to compliment you on the speed and efficiency of your service. After reading testimonials on your website prior to ordering, I can fully endorse the praise given. Thank you"  Mrs T. St Helens. Item Purchased : Qualcast Bathrooms Pearl (Shell) WC toilet cistern- Champagne

" Many thanks for your help. I now have a flushing toilet and am very happy !!! " Mrs P. Bury. Item purchased Stelrad Doulton (Allia) Vista replacement cistern

" I confirm receipt of the cistern lid and also confirm that it matches the existing suite very well.
Further, it arrived very quickly after ordering, despite awful weather and it being the busy Xmas period. Many thanks " Mr J Solihull. Item purchased Balterley Bathrooms replacement Shell style cistern lid.

" I just want to say how impressed I am with your service. The toilet seat arrived this morning as promised. I will definitely recommend your company to my friends. " Mrs S. London. Item purchased Ideal Standard Ravenna WC toilet seat

" I received the lid today. It matches the colour of our cistern and fit perfectly. Thanks for your prompt and speedy action. I will not hesitate to recommend your company to any friend or family who has similar enquiry. " MrT Telford. Item purchased Stelrad Doulton Vista replacement cistern lid Soft Cream.

" Just a very quick email to thank you for our cistern and for your excellent, prompt and friendly service.  We will recommend you to anyone searching for plumbing stuff. Kind regards " Mrs H. Oxford. Item purchased Trent Bathrooms Waverley Edwardian toilet cistern

" Excellent Service, Good delivery arrangements. Highly recommend " Mr W. Coalville. Item purchased S trap low level WC pan Sky Blue

" Thank you for your excellent service " Mr W. Frodsham Item purchased Ideal Standard Tulip replacement cistern siphon"

" Just to confirm that the toilet hinge set has now been received. I would like to thank you very much for your prompt attention and excellent service"  Mrs G Huyton.  Item purchased Ideal Standard Space toilet seat hinge set

" Thanks very much for the toilet seat received today. Great quality. Apologies accepted for the delay. Great fit. Thanks " Mr D, St Helens. Item purchased Heritage Bathrooms (Sanitana) Colonial toilet seat.

"I received the replacement part this morning, given that I only ordered it yesterday afternoon I would like to say that I am very impressed how quickly this was processed. Thank you very much" Mr K. Aberdeen. Item purchased Qualitas Camargue WC cistern lever "

"Thank you for such prompt and efficient service - we received our replacement part the very next morning." Ms F. Southampton. Item purchased : Qualitas Camargue cistern lever

"This is just a quick email to say thank you for your prompt attention to my order.  I ordered the toilet seat the weekend, and we received the delivery on Wednesday.   We now have the right shape toilet seat for our toilet, and are especially pleased as I know that this sanitary range is now discontinued.  Thank for your efficient service. Many thanks"  Mrs N. Congleton. Item purchased Qualitas Fifth Avenue replacement toilet seat.

"Just sending a few words to thank you for providing above replacement cistern lid and safe delivery. We are very pleased with the result, -perfect fit and colour match, - we now have an as new cistern again ! Many thanks for you assistance and personal attention in this matter." Mr T. Swansea. Item purchased "Shires Adagio cistern lid"

" I would just like to thank you for your speedy and efficient service in delivering our new cistern (lid) . I will certainly keep a note of your company for future reference if your services are required again. " Mrs M. Leigh Item purchased Spring Bathrooms Metro cistern lid

" Many thanks for an excellent service. Basin arrived in the time you advised. A perfect match. thanks again " Mr S. Luton

" Thank you for your swift delivery. Item arrived less than 24 hours later. " Mr L. Shrewsbury. Item purchased Spring Bathrooms cistern lever

" I am returning the colour sample you sent. It was a perfect match.Thank you ! It was a pleasure to do business with you. " Mrs W. Pontardarwe. Item purchased close coupled toilet (Coral Pink)

"Thank you so much for the replacement Brasilia toilet seat received last Thursday.
I was a little apprehensive as to what to expect but my husband didn't encounter any problems in either removing the old seat or connecting the replacement one.  I have been extremely pleased with the style and colour match and the aftercare instructions are very helpful as well.
I would also like to compliment you on the whole process from initial contact, ordering through to receipt of the goods - very professional and user friendly.
Kind regards from a very satisfied customer," Mrs L. Milton Keynes (Item purchased Ideal Standard Brasilia replacement toilet seat

"Cistern lid arrived today as promised, thank you. Just wanted to say very happy with the product, and impressed with the level of customer service that I received." Mrs M. Hawick (Item putrchased Stelrad Doulton Vista replacement cistern lid)

" I received my toilet handle and I must say I am very pleased with it. It is made from far superior material than the the others I have bought in the past and I managed to fit it myself (a female but a daughter of a Builder).I would recommend this toilet cistern handle to anyone contemplating purchasing it and it arrived within 2 days of ordering it " Mrs R. Halifax. (item purchased Spring Bathrooms / Fordhams side cistern lever handle)

"The replacement part (waste / grating nut) received this morning and installed - perfect !   Thanks a lot.  I have also given your contact / website details to the plumbing / heating company that I used, in case they are looking for any older colour items - they were impressed with the Pampas bath you supplied to me, both the colour and the quality.Thanks again. " Mr B. Aberdeenshire. ( Item purchased Pampas standard bath )

" Thank you for the excellent, prompt and efficient service in identifying the toilet (seat) required and in the delivery. I will have no hesitation in recommending you and in using you again.Your website is so easy to use" Mrs M. Southampton (Item purchased Twyfords Jupiter toilet seat)

" Thanks for your excellent and friendly help. The cistern lid and basin are brilliant. Thanks again." Mr M. Reigate (items purchased Balterley cistern lid and pedestal wash basin)

" Many thanks. A perfect match. Very good service" Mr H. Woodbridge (Item purchased Armitage 17651 cistern lid)

" (Replacement) lid arrived as promised .Excellent service, would not hesitate to recommend you to other clients. Many Thanks. " Mr E. Bungay (Item purchased Trent Astura cistern )

" Thank you for quick response on this order. Customer very satisfied ! " Mr L. Guernsey  (Item purchased  Doulton Couregges toilet seat  )

"Just a quick note to thank you for the excellent service we have received from your firm. We are delighted with the front bath panel supplied - the colour was an exact match." Mr D. Taunton.(Item purchased Rigid Fibreglass bath panel - Sorbet colour )

" Bathroom suite arrived safe & sound ! I would like to say that we are very pleased with it and also the service you provided & attention to my phone calls. " Mr W. Devizes

"Cistern lever arrived safely on date as agreed. Perfect fit, very happy with it" Mrs M. Orkney  (item purchased Jupiter cistern lever)

"You helped me resolve a colour problem with a washbasin and I would like to just thank you for your patience and excellent customer service. Very many thanks and I will certainly recommend your company to anyone requiring similar services. " Mr G . Wallasey (Item purchased Standard Wash Basin.)

"Thank you very much for the replacement loo seat which has been delivered this morning- and it IS the right colour ! Many thanks for an extremely good service all round " Ms M. Wadhurst. (item purchased : Standard Toilet seat & Cover )  

 " You may recall helping me last week with a replacement Armitage Shanks Kensington lid in Wild Sage for my parents. I just wanted to thank you so much for all your help and to say how efficient your service - both ordering and delivery was, You will be pleased to know that the lid fits very well and I am assured that the colour match is good." Mrs W. Redditch

" My order arrived today as you said in your e-mail,thank you so much it was perfect,proper colour Whisper Pink.Thanks again for great service "  Mr B. Stoke On Trent ( Item purchased Studio cistern lid.)

" Thank you for your assistance. It is a pleasure to deal with such an efficient conmpany." Mrs B. Burton-on-Trent

" (Cistern) Lever arrived this morning, excellent service, thank you." Mrs A. Bangor. (Item purchased Tulip cistern lever)

" I am writting on behalf of my mother who has just purchased this item (toilet seat) from you, to say thank you for a polite and very helpful service. She received the colour comparison sample the next day, before I could even ring her to say it was on its way. She was not hopeful of getting a matching seat but your service made life very easy for her, so , on her behalf, thank you for all your help" (Mr H. St. Austell )

" Just to say thank you for your efficient service and safe delivery of our Ideal Standard wash basin, as arranged, which was greatly appreciated. " (Mr H. Melton Mowbray) (Item purchased Ideal Standard Pedestal wash basin )

" Many thanks, its an exact replica of our broken toilet, it was also delivered as promised. My plumber was most interested and has taken details of your company. Thanks once again for prompt and efficient service " (Mr. J. West Sussex)

" This is to acknowledge receipt of cistern lid and thank you for for prompt attention received to my enquiry and delivery date as agreed.Thank you once again"  (Ms M. Glasgow) (Item supplied IDEAL STANDARD STUDIO WC cistern lid (825) )

" Thanks for your prompt attention to our order.The parts arrived the following day, excellent service !" (Mr B. Halesworth) ( Item supplied SPRING BATHROOMS (Fordhams) WC SIDE CISTERN LEVER )

" Cistern arrived today,husband fitted it tonight with no issues. Great colour match, excellent delivery service. Many Thanks" (Mrs S. Glossop)

" Many thanks for helping me find a seat that fits our WC. The delivery arrived yesterday as arranged and was properly packaged, so no broken parts. The instructions were fairly straightforward so it didn't take too long to fit, and it fits wonderfully. We will recommend you to anyone who needs a replacement seat. " ( Mrs B. Plymouth) 
( Item supplied Super Plus toilet seat )

" Just to confirm that my order arrived at lunchtime today and is fixed and ready. I would like to thank you for a swift and "pain free" ordering experience." (Mrs H. Abingdon)

" Toilet pan arrived well packed as stated on Wednesday. Excellent colour match and "my lady" (85 years) is delighted. Pleasure doing business with you." (Mr B. Kidderminster)

" Many thanks for your prompt delivery and excellent service you provided, I would recommend your company at any time." (Mr F. Canterbury)

" Just thought I'd drop you a quick email to confirm the Champagne cistern arrived safe and well first thing this morning,as promised. Credit where credit's due, the parcel was well packaged and protected and is a perfect match to the original. The level of professionalism on your part has been second to none........... I am delighted with the service you have given."  (Mr P. Sheffield)

" .... the replacement WC arrived this morning in good condition. Many thanks in deed for your very prompt attention." (Mr R. Halifax)

" It has taken me a while to get the cistern plumbed in and it looks great. Many thanks for your excellent service / product and I am certainly recommending you to friends and family"  (Mr W. Beaconsfield)

" We received our sink on Friday about 2pm. Just wanted to let you know and thank you for your very secure packing. The sink was 100% better than the one received through (insurance company)'s nominated supplier. " (Mrs G. Falkirk)

" Delivery received early yesterday morning the seat is now duly fitted. The experience of dealing with your company has been so efficient and trouble free, other than the delivery delay by two days which was beyond your control, but dealt by you very well. I wouldn't mind going through the whole experience again ! Thank you for the very effecient service. " (Mr W. St Neots)

" Received toilet seat as arranged, many thanks for your efficient and excellent service." (Mrs F. Stonehaven)

(Mrs P. Peterborough)

" Many thanks for your prompt attention in replacing the champagne colour water cistern for me. Your service has been first class throughout, and I'm pleased to say that now the unit is fitted, that it's a perfect match. I've recommended your business to the plumber  ........." (Mr G. Sheffield)

" We have this evening received the bidet and I am pleased to say that it is
indeed a perfect match in design and colour. Thank you so much for your
assistance in this matter. I was really despondent when the bidet was first
broken but thanks to you we now have an exact replacement." (
Mrs C. Tamworth)

" Thank you for your excellent,efficient service. It is an unusual commodity to find these days"  (Mrs S. Brixham)

" Our order arrived as scheduled, many thanks for your valued help in this matter plus your excellent professional service. Our 26 year old bathroom suite looks as good as new ! " (Mr P. Baldock)

" I would like to thank you for the grey wash wash hand basin that I have just taken delivery of.It is very rare,these days,to receive such outstanding customer service. I contacted six other companies on the day I broke my wash hand basin and I have to say that they all pale into insignifcance when compared to your own company." (Mr C. Hayling Island)

"I would just like to take this opportunity, on behalf of my elderley parents, to thank you for the excellent service you provided, in replacing their toilet seat. They are absolutely delighted with the colour match,it's almost perfect.After nearly 38 years they thought it be impossible to match it to their bathroom suite.The way you handled the order and the following communications were second to none." Mrs K. Saltburn

".... thank you very much for the excellent service you have provided.For the record we contacted 2 other firms by website / telephone and got no response at all ! " (Mr B. Boxted)

" ...... thank you very much for my cistern lid which was delivered this afternoon. It was a perfect match. May I also comment on the way you dealt with my enquiries and the speed of your service was second to none . You restore my faith in that some people can do a service whether large or small ....." (Ms C. Ipswich)

" (Cistern) cover arrived safely today as planned. Perfect colour match and size. Many thanks for the excellent service." (Mr G. Bovey Tracey)

" Many thanks - ( hinge ) kit arrived and is now safely installed with the much improved washers. I was so impressed with the website and the service ........."

"Thank you for your excellent speed of the order.  I placed the order mid morning and it was delivered mid day the next.  Product fitted that night and working perfectly."